Process views of Supply Chain
A supply chain starting
from supplier’s supplier till customer undergoes various stages in view of
satisfying and delighting customers. These stages are studied with two different
views. They are:
·
Cycle view
·
Push/ Pull view.
A. Cycle
view: Supply chain management involves various stages in
supplying the products from suplier’s supplier to customer. At each stage they
perform certain function. the function between two successive stage is called a
cycle. The supply chain between C&F agent and Distributor is one stage. The
diagram depicts the various cycles in the supply chain.
Sourcing Sourcing operation Replenishment Replenishment Replenishment customer
order
cycle
|
From the diagram we can interpret that each
successive stages have one cycle and totally there are four important cycles. They are
a. Sourcing
cycle
b. Operation
cycle
c. Replenishment
cycle
d. customer
order cycle
The example that taken in the above diagram holds
good only for few companies in FMCG sector. Some companies have direct model of business
and others have very short channel length.
Each cycle is having six sub processes. They are
explained in the diagram.
From the diagram it is
clear that the cycle between manufacturer and supplier undergoes this six sub
processes. For example when customer orders a book on the Flipkart Company is
in a customer order cycle where as Flipkart orders book with distributor they
are in replenishment cycle. Each stage of the cycle view every supply chain
member try to forecast the order comes into their organization and looks to
fulfill the order effectively within given time.
Though each cycle is
having six sub processes but the length and the way they are processed and
managed are quite different. Take example of FMCG sector. Buyer orders for
Mysore sandal soap. This customer demand is external to the retailer and KSDL
manufacturer of Mysore sandal. Therefore it is uncertain. Secondly as one moves
from buyer stage to supplier stage in the supply chain th order level will
increase. To illustrate, customer may order one Mysore sandal but retail will
order four Mysore sandals with distributor. Continuing, distributor orders 10
Mysore sandals and Manufacturer manufacturers 20 Mysore sandals. This example
proves that size of the order increases as one moves up in the supply chain.
The cycle view
understanding helps IT managers to provide software solution across the supply
chain. Further it helps in Supply chain integration. Cycle view describes the
role of each supply chain member clearly.
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